Privacy Policy

Effective Date: January 1, 2025 | Last Updated: January 1, 2025

1. Introduction

Dongguan Suntecc Technology Co., Ltd. ("Suntecc," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website pcie.suntecc.com (the "Website").

2. Information We Collect

2.1 Information You Provide

• Contact Information: Name, email address, phone number, company name, and job title when you submit an inquiry form or request a quote.
• Business Information: Company details, product requirements, and project specifications shared during business communications.

2.2 Information Collected Automatically

• Usage Data: Pages visited, time spent on pages, referral sources, and general geographic region.
• Device Information: Browser type, operating system, and device identifiers.
• Cookies: We use essential cookies to maintain website functionality. Analytics cookies may be used to understand visitor behavior.

3. How We Use Your Information

• Respond to your inquiries and provide requested quotations.
• Fulfill orders and manage our business relationship.
• Send product updates, technical bulletins, and marketing communications (with your consent where required).
• Improve our website, products, and services.
• Comply with legal obligations and resolve disputes.

4. Information Sharing

We do not sell your personal data. We may share your information with:

• Service Providers: Third parties that assist with website hosting, email delivery, and analytics, bound by contractual obligations to protect your data.
• Affiliates: Our parent company TC&C (Taiwan) and group subsidiaries for legitimate business purposes.
• Legal Requirements: When required by law, regulation, or legal process.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. Business inquiry data is typically retained for 3 years from the date of last contact.

6. Data Security

We implement appropriate technical and organizational measures to protect your data, including encryption, access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Object to or restrict certain processing activities.
• Data portability.

To exercise these rights, contact us at info@suntecc.com.

8. International Data Transfers

As a manufacturer based in China, your data may be processed in China or other countries where our service providers operate. We ensure appropriate safeguards are in place for cross-border data transfers in compliance with applicable data protection laws.

9. Third-Party Links

Our Website may contain links to third-party websites (e.g., Alibaba, social media). We are not responsible for the privacy practices of these external sites.

10. Children's Privacy

Our Website is not directed to individuals under 16. We do not knowingly collect personal data from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

12. Contact Us

If you have questions about this Privacy Policy, please contact:

Dongguan Suntecc Technology Co., Ltd.
No. 130, Sanjiang Industrial Zone, Hengli Town, Dongguan, Guangdong, China 523460
Email: info@suntecc.com
Phone: +86-133-8015-6620